Currently, we only ship to the United Kingdom.

We offer free shipping on all orders within the United Kingdom.

Order Processing time: 1 to 3 days

Delivery time: 4 to 10 days

In total: in take 5-13 days for an order to reach its destination

Kamova offers 30-day-money back guarantee for its customers. For more information, please check our Return & Refund policy.

Yes you can if you meet the return and refund requirements

In order to return a product, please follow these steps:

Contact us at support@kamova.co.uk with your order number and reason for the return.

We will provide detailed instructions and a return authorization form.

Safely pack the item in its original packaging with all tags attached.

Include the return authorization form.

Use the return label we send via email to ship the product back.

For defective or damaged products: Kamova covers the return shipping costs.

For returns due to a change of mind (Customer Remorse): The customer is responsible for the return shipping costs.

In the case where return is approved, the refund should be processed to the original payment method within 10 days on average. However, it may take a maximum of 20 days from the day your return and refund request is accepted, depending on your banking service. It is difficult to give an exact time frame as it varies from bank to bank. In some cases, customers receive the refund within a day or two, while in others it may take up to 20 days. If it takes longer, please contact us.

Kamova doesn't accept the return for opened gifts.

Yes, you can cancel your order before it is shipped, as long as it hasn't been more than 2 hours from the moment the order was created. If the order has already been shipped, you can return the item once it is delivered, following our return process. For more information, please check our cancellation policy.

If you receive a damaged or defective product, please contact our customer service within 72 hours of receipt. We will assess the situation and arrange for a replacement or full refund, covering all return shipping costs.

If your order does not arrive within the expected timeframe, please contact us at support@kamova.co.uk

We will investigate the issue with the courier and, if necessary, offer a refund or send a replacement.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment's progress using this link.